FastFund Support Services
Expert Nonprofit Support From Real Accounting Professionals
Every FastFund subscription includes unlimited support, onboarding assistance, and access to nonprofit accounting specialists who understand fund accounting, payroll, fundraising, reporting, and compliance.
Support Highlights
Unlimited Customer Support Included
Nonprofit Accounting Specialists
Weekly Live Training Webinars
Personalized Onboarding Assistance
Remote Training & Consulting
Accounting • Payroll • Fundraising
Support That Goes Beyond Software
Real Nonprofit Expertise
FastFund support is more than technical assistance. Our team understands nonprofit accounting, fund tracking, payroll allocations, grant management, financial reporting, and fundraising workflows. We help organizations succeed long after implementation.
Nonprofit Accounting Specialists
Receive guidance from professionals who understand nonprofit accounting, compliance requirements, and financial reporting.
Fund Accounting Expertise
Get help tracking grants, programs, departments, projects, restricted funds, and reporting requirements.
Payroll Assistance
Learn best practices for payroll processing, tax allocations, and distributing labor expenses across multiple funds and grants.
Financial Reporting Guidance
Create board reports, grant reports, financial statements, budgets, and management reports with confidence.
Fundraising Support
Receive assistance with donor management, contributions, campaigns, acknowledgments, and fundraising reporting.
Ongoing Success Partnership
Our goal is not just to answer questions but to help your organization get maximum value from FastFund.
What's Included With Every FastFund Subscription
Everything You Need to Succeed
Every FastFund subscription includes expert support, onboarding assistance, training resources, and ongoing education designed specifically for nonprofit organizations.
Unlimited Support
Contact our support team whenever you need assistance with FastFund Accounting, Payroll, or Fundraising.
Onboarding Assistance
Get help setting up your system, reviewing workflows, and preparing your organization for a successful launch.
Nonprofit Specialists
Work with professionals who understand nonprofit accounting, fund management, compliance, and reporting.
Weekly Training Webinars
Attend live educational webinars covering accounting, payroll, fundraising, reporting, and best practices.
Remote Training Options
Schedule personalized training sessions tailored to your staff, processes, and organizational goals.
Learning Resources
Access documentation, guides, webinars, videos, and educational resources to help your team succeed.
Training & Onboarding Options
Get Up and Running With Confidence
Whether you're implementing FastFund for the first time or expanding your use of Accounting, Payroll, or Fundraising, our team provides onboarding assistance and personalized training to help ensure success.
System Setup
Configure funds, accounts, departments, grants, payroll settings, and organizational preferences.
Review Transactions
Learn how to enter transactions, manage allocations, process payroll, and maintain accurate records.
Reporting & Best Practices
Build financial reports, budgets, grant reports, and management reports while learning best practices.
Personalized Training Available
Remote training sessions are available for organizations that want customized instruction tailored to their workflows and reporting requirements.
Weekly Training Webinars
Learn From FastFund Experts Every Week
FastFund users have access to free weekly webinars covering Accounting, Payroll, Fundraising, reporting, best practices, and product updates.
Free Weekly Training Sessions
Our webinar program helps users build confidence, improve efficiency, and discover new ways to get more value from FastFund Online.
15–30 minute focused training sessions
Accounting, Payroll & Fundraising topics
Product updates and best practices
Live demonstrations and Q&A
Included with your FastFund subscription
Why Nonprofits Choose FastFund Support
More Than Software Support
FastFund combines responsive customer service with nonprofit accounting expertise, helping organizations get the most value from their software investment.
Nonprofit Expertise
Our team understands fund accounting, grants, compliance requirements, nonprofit reporting, and financial management.
Responsive Support
Get timely assistance from knowledgeable professionals who are committed to helping your organization succeed.
Real People
Speak with experienced support specialists who understand nonprofit operations—not automated systems or generic call centers.
Personalized Guidance
Receive practical recommendations and best practices tailored to your organization's goals and workflows.
Ongoing Education
Continue learning through webinars, training sessions, documentation, and educational resources.
Long-Term Success
We focus on helping nonprofits improve efficiency, reporting, accountability, and financial visibility over the long term.
Customer Testimonials
Exceptional Support Makes the Difference
Nonprofits choose FastFund not only for accounting and fundraising capabilities, but for the responsive support, training, and nonprofit expertise behind the software.
“I found Araize and the FastFund product to be a worthwhile and easy to use database system. I am particularly pleased with Araize's customer service. Immediately responsive and always taking the time to educate me.”
“We use FastFund Raising and FastFund Accounting, and the products are great. What other companies don't have is the support provided by Araize. Their support team never makes us feel incapable.”
Leona M, Lubeznik Center for the Arts“One of the features of FastFund that I like so much is that you and the support team are so supportive and accessible. I have really enjoyed the learning webinars that you have provided.”
Doug C, Heckscher Museum of Art“Araize FastFund Online serves our needs. Support is excellent. I always get a prompt answer to my sometimes dumb questions. We’re a small, two-person organization. I run our payroll through the payroll Araize system and it works like a charm.”
Barry S, President, Northeast Louisiana Arts CouncilSupport FAQs
Frequently Asked Questions
Learn more about FastFund support, onboarding, training, webinars, and the resources available to help your nonprofit succeed.
Is support included with FastFund?
Yes. Every FastFund subscription includes unlimited customer support to help your organization use FastFund Accounting, Payroll, and Fundraising successfully.
Who provides FastFund support?
FastFund support is provided by knowledgeable professionals who understand nonprofit accounting, fund accounting, payroll, fundraising, reporting, and nonprofit financial management.
Do you provide onboarding assistance?
Yes. Araize provides onboarding assistance to help your organization set up FastFund, understand workflows, and begin using the system with confidence.
Are training webinars included?
Yes. FastFund users have access to weekly training webinars covering Accounting, Payroll, Fundraising, reporting, and best practices.
Is personalized training available?
Yes. Personalized remote training is available for organizations that want customized instruction tailored to their staff, workflows, and reporting needs.
Can you help with nonprofit fund accounting questions?
Yes. FastFund support can help users understand fund accounting workflows, restricted funds, grants, allocations, reporting, and other nonprofit accounting processes.
Do you support payroll and fundraising questions?
Yes. Support is available for FastFund Accounting, Payroll, and Fundraising, including payroll allocations, donor management, contributions, campaigns, reports, and acknowledgments.
How do I contact support?
FastFund customers can contact Araize support through the available support channels provided after subscribing, including online support resources and direct assistance from the Araize team.
Get the Support Your Nonprofit Deserves
From onboarding and training to ongoing nonprofit accounting guidance, the FastFund team is committed to helping your organization succeed.